Reporting content

Every piece of resident-authored content has a small flag icon. Use it when something crosses the line in the Terms of Service. Reports go to your community’s admins and an audit log; the reporter stays anonymous to the admin during review.

When to use the flag

The flag is for content that violates our Community Standards (Terms §4) or Prohibited Conduct (Terms §6): harassment, doxxing, threats, hate speech, spam, impersonation, illegal content, or clearly off-topic material in shared spaces. Disagreements you don’t like, a comment that annoyed you, or content from a neighbor you’re feuding with don’t belong here — admins will dismiss those.

How to submit a report

Hover over a chat message, direct message, marketplace listing, vendor review, vendor recommendation, architectural-review comment, violation comment, pet profile, or event photo from another resident. A small flag icon appears in the action row for the item. Click it. A modal asks for a reason (pick one from the list) and an optional note. Submit. That’s it.

You can file up to 5 pending reports per 24 hours. If you submit the same report twice it silently succeeds without creating a duplicate.

What admins see

Admins triage reports at /admin/reports. By default they see the reported content, the reason, your free-form note, and aggregate stats about both you (the reporter) and the content’s author — but not your name or the author’s name. This is intentional: the decision should be about the content itself, not about who flagged what.

Admins can click Reveal to see either name when context matters (for example, when evaluating whether a reporter has a pattern of frivolous flags). Every reveal is recorded in the community’s audit log.

After you submit

An admin decides one of three outcomes:

• Remove content. The content is taken down. Chat / DM messages get replaced with [removed by admin] so reply threads still make sense; everything else is hard-deleted. You receive an in-app notification: "Your report led to content removal."
• Resolve, no action. The admin reviewed but decided the content stays. Often used when the parties were spoken to offline or the content was edited to comply. No notification to you.
• Dismiss. The report didn’t describe a Terms violation, or was frivolous. No notification to you.

Escalating beyond your community

If your community’s admins are unable or unwilling to act, or the issue concerns impersonation of neighbors.fyi staff, child safety, security vulnerabilities, or legal process, email hello@neighbors.fyi directly. Platform-level concerns get platform-level review.